TSign · Support

TSign Support

Have a question or a problem with TSign? Reach us in either of these ways.

Contact us

Email: [email protected]. Please include the app version and your device model so we can help faster.
In the app: open the Help menu in TSign. Your message goes straight to the Widzu team.

Frequently asked questions

How do I ask someone else to sign?

Open the document in TSign, tap the share icon next to Download or long-press the file in your list, then choose Ask to sign. Send the link by WhatsApp or email. On Android it opens in TSign; on an iPhone or laptop the document can be downloaded in the browser.

Are my documents uploaded to a server?

No, unless you send an ask-to-sign link yourself. That link is encrypted on your phone first and the key is only in the link, so our server can't read the document. Linked documents are deleted automatically after 30 days.

Are TSign signatures legally valid?

TSign creates electronic signature images that become part of the page. For documents that require a certified electronic signature or e-stamp, use the official service required.

Does it work with Word documents?

Yes. TSign opens .docx files including letterheads, tables, and images. After signing, save as Word or PDF.

Why are there ads?

Ads keep every feature free with no document limits. If you'd rather not see ads, Premium removes them all.